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【IMP】Please screenshot iOS stored value receipt if you did not get points

2018-06-05

Dear members,

 

    If you did not obtain the package or game point product you bought with iOS credit card, please report this problem on [Online Report Center], be sure to provide pay-order screenshots, whick will accelerate the process.

 

Example

图片: 2.png

 

The following informations are in this screenshot:

1. Apple ID

2. Invoice Date

3. Order ID

4. Product name and cost

 

Note:

1. You may find your pay-order screenshot in the e-mail ofr your apple ID.

2. For identity check, please do not block the Apple ID/Ordered Date/Order ID/product name and cost in the screenshot.

 

Iwplay customer service team thank you for you support.